Account Deletion Request

How to request deletion

1. In the BEAZA app, open Privacy settings and submit an Account Deletion request when signed in.
2. Or email BEAZA support from the address associated with your account and ask to delete your customer account.
3. Include enough information for us to verify your identity. We will confirm receipt and follow up through the verified channel.

Identity verification

We verify identity before processing deletion to protect your account. Do not share passwords or one-time codes in support messages.

Data retention

After deletion is processed, account information, saved preferences, devices, and vehicle profiles are anonymized or removed. Exact location used only for live From Car handover is minimized. Orders, payments, and settlement records may be retained where required for financial integrity, fraud prevention, or legal obligations. BEAZA does not promise that every related record disappears immediately or completely.

Wallet, rewards, and gifts

Account deletion may affect access to wallet balance, rewards progress, and supported gift features. Contact support before requesting deletion if you have questions about your account.